The travel and lodging industry continues to grapple with uncertainty—from tech-driven disruption to provider collapses and major brand pivots. In this issue, we explore how Sonder’s sudden shutdown has upended travel plans, how SilverDoor is scaling with IHG, and what corporate housing pros need to know to adapt and stay ahead.
by · Nov 25, 2025
The travel and lodging industry continues to grapple with uncertainty—from tech-driven disruption to provider collapses and major brand pivots. In this issue, we explore how Sonder’s sudden shutdown has upended travel plans, how SilverDoor is scaling with IHG, and what corporate housing pros need to know to adapt and stay ahead.
As Sonder spiraled toward Chapter 7 liquidation, Marriott says the apartment-hotel operator tried to pressure the hospitality giant for emergency funding—allegedly threatening to shut down systems and lock guests out. Marriott terminated its licensing deal just before Sonder’s Nov. 15 bankruptcy filing, citing guest safety as its priority. Guests were given almost no notice to vacate, refunds were delayed or reversed, and Marriott now seeks legal clearance to rebook displaced travelers without violating bankruptcy laws.
Source: Marriott Says Sonder Tried to Use Guest Safety As Bargaining Chip
Thousands of travelers were left in limbo after Sonder’s shutdown. Guests arriving at once-leased hotels found locked doors, eviction notices, and no staff—often with no warning. Marriott, contrary to early assumptions, was not the operator of the affected properties. Future refunds may be unlikely, but here are some resources that could potentially help in getting it.
Source: What you need to know about Sonder if you have a canceled or upcoming reservation
SilverDoor is strengthening its corporate housing supply by partnering with IHG Hotels & Resorts, bringing over 750 extended-stay hotels—including Staybridge Suites, Candlewood Suites, Atwell Suites, and more—onto its booking platform. This move improves booking consistency for business travelers, especially for stays under 30 nights, and offers live rates and availability. IHG sees the collaboration as a win for hotel owners and guests alike.
Source: SilverDoor adds over 750 IHG extended stay hotels to platform
The Stay Smart Newsletter focuses on significant legislative changes, strategic partnerships, and market trends shaping the dynamics of the real estate and travel industries. As we navigate these developments, we continue to provide our readers with critical insights and forward-looking analysis. Stay tuned for more updates in our next issue.
