Frequently Asked Questions

Who is Viciniti for?

Viciniti is for anyone looking for an extended-stay home away from home.

Whether you’re on a job assignment, relocating, displaced from a disaster, living the life of a digital nomad, or in transition for another reason, in our Viciniti, you can feel at home.

Is Viciniti better than a hotel?

Viciniti is the best choice for extended stays. With more room, better amenities, and customized service, hotels and other options just can’t compete.

Our 1-, 2- and 3-bedroom apartments offer double or triple the space of a hotel, plus we provide expanded amenities and more.

What is included?

An all-inclusive, furnished apartment with everything it needs to become your home away from home.

Is there a minimum stay required?

Yes, we require a minimum stay of 30 days.

Do you provide housekeeping?

Yes, housekeeping is available. (fees apply)

Housekeeping service is available for an additional charge on a weekly, biweekly, or monthly basis and includes the following duties with each visit:

• Make bed(s) with fresh linens
• Vacuum carpets/mop floors
• Clean sinks & countertops
• Dust furniture & accessories
• Clean exterior surfaces of refrigerator & stove
• Load & run the dishwasher
• Clean mirrors
• Clean bathroom(s) and towel exchange
• Remove bagged trash

Is my apartment furnished?

Yes, your Viciniti is a completely furnished and accessorized apartment.

Is Viciniti pet-friendly?

We love pets and welcome you to bring them with you to our pet-friendly locations. (pet fees/deposit apply)

What’s the check-in process?

You may choose our convenient Self-Check-In or request a personalized Meet & Greet.

What payments do you accept?

We accept all major credit cards and ACH payments.

Is the apartment non-smoking?

Viciniti is 100% non-smoking.

What if I have a maintenance issue?

If you have an issue or concern with your apartment or amenities during your stay, you may contact Guest Services.